TravMedia (Asia) Limited
("TravMedia" / "we" / "our" / "us") takes your privacy
very seriously and is committed to protecting and respecting your privacy.
This privacy policy (together with the Terms of Use for use of Website (as defined below) and the Services
(as defined in the Terms of Use), which you can find
here) sets out the basis on which
any personal data we collect from you, or that is provided by you through your use of the TravMedia website
(https://travmedia.com) (the “Website”) and the Services, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
TravMedia (Asia) Limited is the data controller. Our registered office is 531A UPPER CROSS STREET #04-95, HONG LIM
COMPLEX Singapore (051531).
This privacy policy applies to:
This privacy policy does not apply to websites that you may be able to access via links on the Website or the Services and/or activities offered by third parties. Please ensure that you review any relevant policies on any third party websites before proceedings. We are not responsible for the collection or use of your personal data from these third party websites. This privacy policy also does not apply to websites run by our sister companies, including (but not limited to) https://www.food4media.com, https://www.property4media.com and https://www.homes4media.com.
Unless you are a Visitor, you will have entered into an agreement with TravMedia (Asia) Limited for the
use
of
the Services (the “Contract”). Please note that the information you provide to us (whether
it is
personal or non-personal information) will also be governed by the Contract.
DATA WE COLLECT FROM YOU OR ABOUT YOU AND OUR SOURCES OF THAT DATA
We will collect the following data about you:
Data you give us. You may give us data about you:
Data we collect about you. We will automatically collect the following
Data we collect or are provided with personal data from third parties. We may be given or collect personal data about you by / from third parties:
We will process the personal data held about you for the purposes stated below:
Purpose of processing | Type of personal data | Legal basis for processing |
---|---|---|
To enable us to process your registration for access to the Services | Your name, gender, job title, organisation details, address, telephone number, email address and preferences | Performance of our contract with you |
To enable us to identify you and any accounts you hold with us | Your name, username and email address | Performance of our contract with you |
To upload and share your content to the Services (such as a travel blog) | Your name, username and the content you have requested to upload | Performance of our contract with you or consent if the content is a photograph |
To monitor your use of the Services | Your name, username and email address | Legitimate Interest – to allow us to ensure that the Services is used in accordance with the terms and conditions |
To provide the Services to other users of the Services | Your name, username, email address and content (for example, photographs) | Performance of our contract with you or consent if the content is a photograph |
To deal with any enquiries, correspondence, concerns or complaints you have raised | Your name, information about the issue raised, organisation (if applicable), phone number and email address | Legitimate Interest – to allow us to improve the Services |
To ensure that the Website and the Services are presented in the most effective manner for you and for your device | Technical information as mentioned above | Legitimate Interest – to allow us to present the Website and Services better |
For our internal operations, including data analysis, testing, research, statistical purposes and troubleshooting | Technical information as mentioned above | Legitimate Interest – to better understand our Users and continuously improve the Website and the Services |
As part of our efforts to keep the Website and the Services safe and secure | Technical information as mentioned above | Legitimate Interest – to improve and ensure the safety of the Website and the Services |
To suggest content you may be interested in | Your name, username and email address | Consent |
To allow users to use and access the Services worldwide | Your name, gender, job title, organisation details, address, telephone number, email address, preferences and content uploaded by you | Consent |
To provide you with information, products or services that you request from us or which we feel may interest you | Your name, username and email address | Consent |
To notify you about changes to any element of the Terms and Conditions, Website or Services, for example, an update or upgrade | Your name, username and email address | Performance of our contract with you |
Where we need to collect personal data by law or as part of a contract we have with you and you fail to
provide
that
data when requested, we may not be able to provide you with the Services.
Where we have a legal basis to use your personal data without consent (as we have described above), this
policy
fulfils our duty to process personal data fairly and lawfully and in a manner that you would expect given
the
nature
of our relationship with you, by giving you appropriate notice and explanation of the way in which your
personal
data
will be used.
Where consent is required for our use of your personal data as described above, we will request your
consent.
Typically, we would collect your consent by you performing an action such as ticking the appropriate consent
box
or
otherwise communicating your consent to us (for example, by email or by you providing us with non-mandatory
information), you consent to our use of that personal data as set out in this policy. For example, we will
only
process your personal data for marketing purposes if we have your consent to do so.
You can always change your mind about our processing of your personal data. If you change your mind you can
update
your account settings within the Services, or contact us by email at
legal@travmedia.com, or in respect of marketing messages you can
unsubscribe
by using the unsubscribe link at the bottom of our marketing messages.
We would like to provide you with information by email about our products and services which may be of
interest to
you. We will provide you with marketing communications unless you ask us not to.
If you no longer wish to receive marketing communications from us, please contact us by post at TravMedia (Asia)
Limited, 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX Singapore (051531) or by clicking the unsubscribe button
in marketing communication.
You can also manage your preferences by updating / changing the privacy settings of your account.
We may share your personal data with selected third parties in accordance with this policy, including:
Your personal data will be transferred to, processed and stored at destinations outside the European
Economic Area
(“EEA”), including countries in which we have offices such as the US and Asia.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded
to it
by
ensuring at least one of the following safeguards is implemented:
If you would like to find out more about these safeguards in respect of processing of your personal data,
please
contact us at
legal@TravMedia.com.
The Website and the Services can also be accessed and used worldwide, which means your data may be
processed
outside the EEA. Please note that the country from which you are accessing personal data may not provide
an
adequate
level of protection for your personal data.
All information you provide to us is stored on secure severs. We will use appropriate technical and
organisational
measures to safeguard your personal data.
Where we have given you (or where you have chosen) a password which enables you to access the Services, you
are
responsible for keeping this password confidential. We ask you not to share your password with anyone.
We maintain (and ensure that anyone we share your personal data with maintains) appropriate technical and
organisational measures to ensure that an appropriate level of security in respect of all personal data we
process.
Unfortunately the transmission of information via the Internet is not completely secure. Although we will do
our
best
to protect your personal data, we cannot guarantee the security of your data transmitted via the Website or
any of
the
Services; any transmission is at your own risk. Once we have received your personal data, we will use strict
procedures and security features to try to prevent unauthorised access or inadvertent disclosure.
We will retain the personal data we receive or collect about you for the period reasonably required for us
to use
it
in accordance with this privacy policy or in accordance with our legal rights and obligations. To determine
the
appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the
personal
data,
the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which
we
process your personal data and whether we can achieve those purposes through other means, and the applicable
legal
requirements.
Unless we inform you otherwise (or you request that we erase your personal data), we will retain your
personal
data
on
record for as long as you continue to use the Services. However, if you do not use the Services for 12
months then
we
will contact you to inform you that your data / account will be deleted within 12 months unless you access
your
account to stop this process.
Even if you request that we erase your data, we may still need to keep it (please see below) or may keep it
in a
form
that does not identify you. If we are processing your personal data as part of a Contract and you have not
agreed
that
we may use your data for marketing purposes, we will retain your personal data on record for no more than
the
duration
of the Contract and 6 years thereafter.
You have the following rights with regard to your personal data:
Please note that if you ask us to stop processing your personal data in a certain way or erase your personal
data,
and
this type of processing or data is needed to facilitate your use of any of the Services you may not be able
to use
the
Services as you
did before. This does not include your right to object to direct marketing, which can be exercised at any
time
without
restriction. Please allow at least 3 working days for your request to be actioned.
Please note that the rights mentioned above do not extend to
non-personal data. Please also note
that
it is likely to be necessary to retain your personal data for the purposes of assessing and verifying data
that is
submitted and/or
held on the Services and to manage the Services, so therefore your rights under applicable law to request
erasure
may
be limited accordingly.
If you would like to exercise any of the rights mentioned above, please contact us at TravMedia (Asia) Limited, 531A
UPPER CROSS STREET #04-95, HONG LIM COMPLEX Singapore (051531) or by email at
legal@TravMedia.com
.
We use cookies, which are small files of letters and numbers that we store on your browser or the hard drive
of
your
computer or mobile device if you agree. Cookies contain information that is transferred to your computer's
or
mobile
device's hard drive.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie | Purpose |
---|---|
Login cookie | Keeps the user logged into the site and will log them back in if they close the browser and reopen it. |
Language cookie | Remembers the chosen language by the user. |
Security cookie | Links device with individual user. These show in the account settings page. |
Chat windows (browser local storage) | Remembers the chat windows the user last had open. |
By clicking “agree” on the cookie consent box when you first access the Website or the Services and by
continuing
to
access and use the Services (as applicable) you accept our use of the cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all
or
some
cookies. However, if you use your browser settings to block all cookies (including essential cookies) you
may not
be
able to access all
or parts of the Website or the Services.
For more detailed information about cookies and how they can be managed and deleted, please visit
www.allaboutcookies.org.
Provisions of the privacy policy and cookie policy, which do not state who they apply to, apply to all Visitors and Users. Please note that you may be a Visitor and/or a User depending on your interaction with us.
Any changes we make to our privacy and cookie policies in the future will be posted on https://travmedia.com/immasia/privacy-policy and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy and cookies policies. Continued use of the Website or Services (as appropriate) will signify that you agree to such changes.
Questions, comments and requests regarding the privacy policy and the cookie policy are welcomed and should be
addressed to 531A UPPER CROSS STREET #04-95, HONG LIM COMPLEX Singapore (051531).
Please also contact us if you would like to know more about our data processing activities, to update or
amend any
of
your personal data which you have provided to us or if you believe our records relating to your personal
data are
incorrect.
These policies were last updated on Friday May 25th, 2018.