Marigot Bay Resort and Marina in Saint Lucia has announced measures to alleviate concerns about Coronavirus (COVID-19) by waiving cancellation fees on any new bookings made from now until March 31 should travellers be forced to forfeit their holiday as a result of the disease.

“As the Coronavirus evolves, the wellbeing of our guests and our associates remains of paramount importance. We are closely monitoring statements from the World Health organisation as well as health and wellness agencies on the island,” said Director of Operations at Marigot Bay Resort and Marina, Perle Flavien.

“At the same time, we want to ensure that travellers continue to feel confident about booking accommodations at the resort without the fear of incurring cancellation fees should they be forced to forgo their trip,” she said.

As a result, Marigot Bay Resort and Marina will waive cancellation fees for guests who book accommodations from now until March 31, 2020 for travel through to December 15, 2020 should they be forced to cancel their booking as a direct result of Coronavirus.

The resort will extend a full refund upon receipt of written confirmation from the guest or their travel professional that they were forced to cancel due to the virus.

 “Marigot Bay, and Saint Lucia as a whole, remains virus-free and we want to continue to encourage travellers to book with us and to enjoy a relaxing holiday in the Caribbean sunshine,” Ms Flavien said.

“We will continue to monitor the situation and adjust our policy as necessary, but for now, we would love to extend a very warm welcome to visitors and we hope this new policy will encourage new bookings.”

The policy is subject to cancellation without notice should the World Health Organisation report that COVID-19 has reached a pandemic level.

Meanwhile, the Government of Saint Lucia last week announced measures to prevent the spread of Coronavirus to the island including restricting entry to non-national travellers who have visited or transited through areas where the virus is prevalent, namely mainland China; Hong Kong; Singapore; Korea; Japan; and Italy.

Saint Lucia has no recorded cases of Coronavirus.

About Marigot Bay Resort and Marina

Nestled in Saint Lucia's Marigot Bay—described as “the most beautiful bay in the Caribbean” by novelist James A Michener, the Marigot Bay Resort and Marina re-opened in December 2014 following an extensive multi-million-dollar renovation. The resort's 124 suites feature spacious balconies and extensive views of the bay or lush tropical gardens. Many suites offer private hot tubs. The Grill at 14°61° offers thoughtfully prepared farm to fork dining, while guests enjoy breath taking views of Marigot Bay. An intimate Rum Cave houses specialty local rums and offers rum tasting classes in a space reminiscent of an authentic distillery, while the swim-up Pool Bar and Brut Bar serve fresh sushi and ceviche. Guests are afforded even more luxury at the world class onsite spa. Inspired by Saint Lucia's natural environment, the spa utilises indigenous ingredients in innovative rituals based on the phases of the moon and speaking to the island's Amerindian heritage. In addition to treatments from international spa brand, VOYA. Marigot Bay Marina accommodates some of the most luxurious mega yachts in the world, and guests of the resort are able to arrange exclusive charters. Proud members of the Preferred Hotels and Resorts' LVX Collection and American Express Fine Hotels and Resorts, the resort's magnificent setting places guests nearby Saint Lucia's majestic rainforests and iconic UNESCO World Heritage-listed Pitons, providing easy access to activities including water sports, horseback riding, fishing, diving and hiking.

Website: www.marigotbayresort.com

Instagram: www.instagram.com/marigotbayresort/

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Molly McDaniel

molly@mollymcdanielpr.com

Tel. +44 (0)7776 511 000