16 Mar 2015
World leader in online hotel bookings, Booking.com, has honoured the Watermark Hotel & Spa Gold Coast in its esteemed 2014 Award of Excellence program.
The Award of Excellence is given out by Booking.com to properties annually, in honour of their achievements over the past year, as measured by their overall guest review score.
The Hotel's Revenue Manager, Russell Petts, said it was a great endorsement of the property and its many staff, especially on the back of the recent acknowledgement by one of Asia's leading hotel booking sites Agoda.com.
“We are proud of every accolade received, especially when it is based on guest reviews,” said Mr Petts.
“Knowing we are ranked highly when it comes to providing the best possible accommodation experience for our guests, a core criteria for this award, reaffirms that we are meeting our service and product promise consistently across the year.”
To qualify for the award, partners of Booking.com must have an average review score of 8 or higher, based on at least 10 guest reviews as of 11:59pm on 31 December 2014 CET.
The Watermark Hotel & Spa Gold Coast received 8.2 based on Booking.com's guest reviews from within the last 14 months, written by real guests after they have stayed and experienced the accommodation.
“Connecting travellers of all backgrounds with the world's best places to stay is at the core of our mission at Booking.com,” says Gillian Tans, President and Chief Operating Officer at Booking.com.
“Our Award of Excellence is presented to a select group of partners in recognition of our shared commitment and passion for getting it right for each and every guest.”
Mr Petts said the recognition was a great boost to the Hotel and does not take into account the newly opened dining precinct development, under the Watermark - Clifford's Grill & Lounge and the Walrus Social House.
“There are also a number of upgrades planned to the Hotel's rooms in this coming year that, once completed, will offer an improved experience for our guests each time they visit.”
More about Watermark Hotel & Spa Gold Coast…
Watermark Hotel & Spa Gold Coast - a 4 ½ star hotel located in the heart of Surfers Paradise just five minutes' stroll to the iconic beach and popular shopping, dining and entertainment hub. Our designer accommodation offers lifestyle features, ocean and hinterland outlooks and a wide choice of room types.
New venues include Clifford's Grill & Lounge and Walrus Social House feature modern dining, a cocktail bar, cabana lounge and coffee house. Waves Buffet Restaurant is also great value with all you can eat breakfast and dinner options. Relax by one of two pools, keep fit in our modern gym or pamper yourself with a relaxing treatment at L'Aqua Day Spa.
The Surfers Paradise G:link light rail station is right outside the hotel connecting you to Broadbeach, Main Beach and the Southport precinct.
For more information on Watermark Hotel & Spa Gold Coast: www.watermarkhotelgoldcoast.com.au
*IMAGES AVAILABLE ON REQUEST*
All Media Enquiries
Emma Bain – M10 Communications
0438 264 355 | emma@m10.com.au