04 Nov 2025
Kuoni Launches New Trade Platform – Kuoni Connect – to Strengthen Support for Trade Partners

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Kuoni Travel Limited

Kuoni has today unveiled Kuoni Connect – a brand-new trade platform designed to empower trade partners and redefine how the brand collaborates with the trade. The platform will go live on 18 November 2025, but trade partners can pre-register from today and be entered into a draw to win one of five ESPA advent calendars. 

Following extensive consultation with trade partners, Kuoni found that while its partners value the brand's reputation and personalised service, there was a clear opportunity to elevate its digital tools and technology. Kuoni Connect answers that call with a suite of intelligent features, offers and training resources designed to make selling Kuoni holidays easier than ever. 

Sarah Weetman, Head of Trade Partnerships, said: “This isn't just an upgrade – it's a reimagining of how we show up for trade partners. We've listened to what our partners need: smarter tools, easier access to content, and more personalised support. Kuoni Connect delivers all this and demonstrates our commitment to building trust, loyalty and long-term growth with the trade.” 

At the heart of Kuoni Connect is a collection of purpose-built tools created to make trade partners' work simpler and more effective. The platform brings together learning, marketing content, news, offers, and booking tools all in one easy-to-access place. Trade partners will have access to the new Learning Lounge, where they can discover the story behind the Kuoni brand and become a Kuoni Insider – the first step towards becoming an expert – with destination-focused modules launching in 2026. 

The Kuoni Studio provides instant access to inspirational content and marketing materials, while the News Hub keeps partners informed with the latest insights. Trade partners can easily download offers in the format they need, making it simple to share promotions with their customers. Communication has also been enhanced through a brand-new Support Desk, which now includes WhatsApp support for a faster, more personal connection with the Kuoni team. 

The platform also introduces Kora, an AI-powered sales coach developed to support trade partners selling Kuramathi Maldives, one of Kuoni's exclusive properties, answering real-time questions and providing insights. This innovative feature will be expanded to other properties and destinations in the future. 

Kuoni's ambition is to create a dynamic, data-driven hub that understands each trade partner's needs, tailoring the experience and connecting them with the right content, tools and offers. The launch of Kuoni Connect marks a major investment in trade engagement – designed to simplify the sales process, strengthen partnerships and enable growth in an ever-evolving travel landscape. 

To celebrate the launch, trade partners who pre-register for Kuoni Connect will be entered into a draw to win one of five ESPA advent calendars, the perfect luxury treat to start the festive season. 

Trade partners can pre-register at: kuoniconnect.co.uk  

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About Kuoni  

Kuoni Travel UK is part of DERTOUR UK, one of Europe's leading travel groups. Kuoni has continued to set the pace in premium worldwide travel in the UK market for almost 60 years and is regularly voted one of the best holiday companies in the country by readers of national newspapers and travel industry titles as well as being a Which? Recommended Provider. Kuoni are experts in their travellers' needs and craft holidays and honeymoons, with flair, to more than 90 destinations around the world. Their knowledgeable, enthusiastic, friendly and passion filled team understand what it takes to deliver unforgettable holiday experiences. Kuoni has a retail network of 25 stores across the UK and can be found on premium high streets and in selected John Lewis department stores. Each store is unique in design and showcases Kuoni's Personal Travel Experts and personalised customer service. Kuoni holidays are also available to book at kuoni.co.uk, by calling our team of destination experts, or through travel agents. 

For further information please contact:  

pressoffice@kuoni.co.uk