General Managers from Indonesia and Malaysia, along with Accor's leadership team, gathered at the General Manager Conference 2025 for Indonesia and Malaysia. Held on 17–18 February 2025 at Mövenpick Hotel Jakarta City Centre, the conference, themed “CONNECT,” served as a key platform for strategic planning, networking, idea exchange, knowledge sharing, and reinforcing the Group's commitment to the hospitality and tourism industries, particularly in Indonesia and Malaysia.

Attended by over 100 participants, the conference featured panel discussions, interactive presentations, and workshops covering a wide range of topics on the latest trends in hospitality and tourism. The event also showcased inspiring speakers, including Accor's senior leadership, industry experts, and strategic partners.

In his opening remarks, Garth Simmons, Accor's Chief Operating Officer, Premium, Midscale & Economy Division in Asia, stated, “It is an honour to welcome over 100 General Managers from Indonesia and Malaysia, along with the group's leadership team, to the conference. The energy and collaboration witnessed here today are vital as we continue to work together to uphold our shared commitment, tackle the evolving challenges of the industry, and drive innovation for the future of hospitality and tourism, particularly in Indonesia and Malaysia."

During the event, the 2024 awards were also presented to the winning hotels in the following categories:

1. Best ATFAC (A Trust For A Child) Contributor

• ibis budget Jakarta Airport and ibis Styles Jakarta Airport
• Mercure Bali Legian
• Pullman Bandung Grand Central

2. Best RPS (Reputation Performance Score)

• Indonesia – Pullman Bandung Grand Central
• Malaysia – Mercure Kuala Lumpur Shaw Parade

3. Best Performing Loyalty

• Indonesia – ibis Styles Bandung Grand Central
• Malaysia – ibis Styles Johor Iskandar Puteri

4. Best Heartist (Colleague) Engagement

• Indonesia – ibis budget Semarang and Novotel Semarang
• Malaysia – Mercure Selangor Selayang

5. Best Sustainability

• Indonesia – Pullman Jakarta Central Park
• Malaysia – Mercure Miri City Centre

6. Best Performing Food & Beverage

• Indonesia – Tribe Bali Kuta Beach
• Malaysia – ibis Styles Sepang KLIA

7. Best Forecast Accuracy – Indonesia and Malaysia

• Mercure Jakarta Pantai Indah Kapuk