Edward brings more than 25 years of industry experience from his home country Ireland, United Kingdom and Asia. After graduating from Shannon Hotel School and the University of Buckingham, Edward accumulated experience in operations and sales and marketing from Forte Hotel Group, Le Meridien, InterContinental Group, GLH Hotels and Shangri-La. He has been General Manager to eight different properties prior to taking the helm at PARKROYAL Penang Resort.
Edward is no stranger to Malaysia having been the General Manager of Thistle Johor Bahru and also managing Thistle Port Dickson Resort previously. He was most recently the General Manager of Hotel Jen Manila by Shangri-La for three years.
“I am delighted to be back in Malaysia and excited to join PARKROYAL Penang Resort. We are proud of our heritage as one of Penang's top resorts and have worked hard to maintain this position through several rejuvenations. Over the past year, MYR55 million was invested to fully refurbish the resort's public guest areas, rooms and suites, all-day dining restaurant and lounge. I'm privileged to take on the role of General Manager for this newly transformed resort and with the support of a fabulous team, we will continue to fly the flag high in our continued commitment to celebrate the best in people as we deliver unwavering sincerity in service,” said Edward.
“We warmly welcome Edward to the Pan Pacific Hotels Group family. Edward brings a wealth of hospitality experience and a relentless drive for operational excellence, honed from being a General Manager of several properties in the region. Our goal for PARKROYAL Penang Resort is to be Penang Island's top-of-mind beach resort, and Edward's tactical approach to revenue management combined with his strong sales and marketing acumen will steer our brand's flagship resort to greater heights. An all-rounder, Edward is also known for his hands-on and approachable leadership style. We're confident that Edward will effectively lead the team to bring out the best in them, who will in turn deliver their best to our guests,” said Greg Allan, Vice President, Operations (ASEAN), Pan Pacific Hotels Group.
Located on Penang Island's famous Batu Ferringhi beach since 1990, PARKROYAL Penang Resort has undergone several refreshments over the years to stay relevant in Penang's hospitality landscape. For more info, visit https://www.parkroyalhotels.com/penang.
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