handy_smartphone 08 Jan 2018
Swissotel Sydney Redefines Guest Experience with Free Mobile Travel Solution

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Swissotel Sydney

Luxury hotel Swissotel Sydney announced today it is partnering with Tink Labs Limited, one of Hong Kong's most successful startups that revolutionises travel and tourism, to offer a free mobile travel solution to its hotel guests. Handy is an innovative smartphone offered as a complimentary amenity in all its 369 rooms to provide guests with unlimited connectivity on the go and to hotel services.

“It is no secret that Millennials are changing the way we travel, if they have not already.” said General Manager, Ross Buchanan. “As a leading accommodation provider, we are delighted to go out in front and provide our guests with both seamless connectivity and a local experience.”

First launched in September 2012, Handy was created to solve an age-old traveller's problem – hassle-free travelling. “Our belief is that it's not about where you travel, it's how you travel.” said Terence Kwok, Founder and CEO of Tink Labs. “We started with the question, 'How can I travel like a local?', and today we have an answer for these travellers.”

The complimentary service enables visitors to travel like a local finding places and information they need at no cost. Travellers can explore customised city guides on Handy, curated by experienced content provider LUXOS to discover new experiences anytime, anywhere. Visitors can also stay connected with free unlimited local and international calls, free internet access, speed dial to hotel services, and local emergency and essential travel information.

“Our guests will be able to use this service as soon as they check in and stay connected throughout their entire stay.” said Buchanan. “They can enjoy Sydney as a premier travel destination, discover local gems on the go and share their travel experiences without the hassle of finding connectivity or having to pay hefty mobile data charges.”

The service is also part of a digital deployment that supports the hotel's commitment to becoming more sustainable by reducing the need for printed materials such as in-room directories, and providing useful information about the hotel's full range of facilities at a touch of a button. Guests will also benefit from real-time exclusive and personalised offers sent through the device which they can enjoy during their stay.

To date, Handy is already available in 80 countries, covering 600,000 rooms and helped 18 million global travellers to stay connected. Swissotel, now part of AccorHotels, is the first large chain to launch the service in Sydney and will be available for travellers from 8 January.

For more information and to make a reservation at Swissotel Sydney, visit www.swissotel.com/sydney or call +61 2 9238 8888.

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About Swissotel Sydney

Swissotel Sydney is a five-star luxury hotel located in the heart of Sydney CBD. In 2015, it completed an exciting redesign that has brought new allure to this contemporary hotel. The striking new look includes the installation of a hand-crafted natural stone panel behind reception in the light-filled lobby, and the introduction of 14 sophisticated new Signature Rooms and Suites. The hotel's further 355 rooms have been completely refurbished with opulent wallpapers, the finest textiles and bespoke contemporary furniture, as part of a multi-million dollar design.

Swissotel Sydney is ideally positioned in the centre of Sydney's business and cultural scene, within metres of the iconic Queen Victoria Building, Westfield Sydney and the historical State Theatre. Close to the Sydney Opera House and the lush Botanical Gardens, the 369-room hotel continues to position itself as a top accommodation of choice for business or leisure.

About Handy

Handy, the flagship product from Tink Labs Limited, is a revolutionary hospitality IoT solution designed to uplift ancillary revenue, guest satisfaction and drive better cost efficiencies for hoteliers. For travellers, Handy is the world's first amenity that combines an in-room guest services platform to interact with hotels and an enabler to hassle-free travel experience.

Tink Labs is committed to build the world's largest tourism ecosystem that covers the entire travel journey: pre-, during, and post-trip. Handy is already available in 80 countries around the world, covering 600,000 hotel rooms and has helped over 18 million global travellers stay connected.

Media Contact

Cliff Tham

Marketing & Communications Manager, Swissotel Sydney

cliff.tham@swissotel.com

+61 2 9238 8833

Rebecca Lo

PR Manager, Handy

rebecca.lo@tinklabs.com

+852 60912280

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