Melbourne, 23 June 2017 –

Grand Hyatt Melbourne is proud to announce our incredible achievement at the 2017 TAA Accommodation Awards for Excellence (VIC), where we were last night awarded Best Marketed Accommodation Provider for the third consecutive year.

Held at Grand Hyatt Melbourne's Savoy Ballroom, the TAA Awards for Excellence showcase the high quality of world class hotels in metropolitan and regional Victoria, recognising the variety and quality, along with the service excellence demonstrated by deserving accommodation providers and their employees.

“It is an honour to be recognised for the third consecutive year for our achievements in marketing. I am so proud of the marketing team and it has been a true honour to lead such a dedicated team, who embodies our purpose of 'care' as they continue to impact the lives of our guests on a daily basis,” said Nicole Pasqual, Director of Sales and Marketing.

“Our customers continually interact with our brand in a variety of ways that involve more than one touch point, and it is vital that we understand how our customers behave across all channels, at each and every touch point, and understand each customer's value to us.

“By establishing a multi-channel marketing platform, we have been able to integrate traditional and emerging channels designed to secure and build brand value and awareness, which is fundamental to the hotel's success.”

For more information, please contact Alexandra Cuthbert, Marketing Communications Manager,

03 9653 466 or alexandra.cuthbert@hyatt.com

About Grand Hyatt Melbourne

Grand Hyatt Melbourne is the city's centre of luxury, perfectly poised on Collins Street in the heart of the CBD amongst Melbourne's bustling shopping, dining and theatre scene. The hotel offers an unrivalled experience and includes 550 guest rooms, spectacular upper and lower lobbies, the exclusive Grand Club Lounge, Collins Kitchen restaurant, Ru-Co bar, City Club – Australia's largest hotel gym and an innovative premium events venue – the residence. Grand Hyatt Melbourne continues to be recognised as one of the city's most superior five star hotels, an iconic Melbourne property and a world-class hospitality provider.

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